Cross-progression is coming to Overwatch 2: Account merge FAQ

Cross-progression is coming to Overwatch 2: Account merge FAQ

With the launch of cross-progression, players can merge multiple Overwatch accounts to carry progression and in-game cosmetics into Overwatch 2 on a single profile. Starting August 16, every player with a linked console account will be prompted at login to identify, select, and confirm the accounts you want to merge. Once you approve, we will prepare your accounts to be merged during the release of Overwatch 2.

All players will need a account to play Overwatch 2 regardless of platform. Progress from linked console accounts will be stored on your account, which will share in-game cosmetics and progress across the linked accounts.

There will be one opportunity to merge console accounts, so make sure you double-check which accounts you are merging before you confirm!

We’ve anticipated some of your questions, and we’re here to provide answers on the upcoming account merge in Overwatch 2.   

How do I merge my accounts?

The platforms included in account merge are Xbox, PlayStation, Nintendo Switch, and PC.

Yes. It’s incredibly important to take care that the correct account from each console you plan to link is associated with your account.

The Account Merge screen in-game will show all accounts associated. You can click on “Switch Accounts” which will prompt you to scan a QR Code from your mobile phone, or you can visit

Once you confirm the account merge, you will be unable to immediately link a new console account to that account. Progress will be stored on the account you merge with, so you can’t carry over progress from that console account to an additional account.

How does account merge work?

All players will need a account to play Overwatch 2 regardless of platform. Players must confirm their account merge to carry over progress from Overwatch into Overwatch 2.

This includes players who linked their accounts during the Overwatch Cross-Play release.

After merging your console accounts to a account, all the progress on those console accounts will be stored on the account.

You can unlink your console accounts from your account at any time. However, there is a 1-year cooldown for linking new accounts to your account.

When you link a new console account to your account, it can access the progression and in-game items from the account. However, the new console account will not transfer its progress and in-game items to the linked account.

Players from all platforms will need a account to play Overwatch 2.

For console players, account merge is also the only way to access and carry over progress into Overwatch 2.

For PC players, progress will automatically carry over into Overwatch 2, and you have the option to merge any console accounts to your account.

If you don’t confirm your account merge in-game, you will continue to be served an in-game screen that identifies your accounts and prompts approval to merge. You can check to see which accounts are linked to your account here:

How do my in-game items and progress merge?

All items in the Hero Gallery across platforms will be present in the merged account. This includes all sprays, emotes, skins, and everything else in the current Hero Gallery tab in-game. Duplicate cosmetics across platforms will be merged into a single account.

Competitive and skill rating will be separated by PC and console input pools. The highest rank will be taken if players merge multiple console accounts.

Gameplay statistics are separated by input pool.

A few things happen for players who merge multiple console accounts. Total values, like playtime or number of wins, will be summed. Best values, like hero accuracy or kill streaks, will take the highest value from the merged accounts.

Your highest endorsement will carry over to your merged account.

All in-game achievements earned across each platform will be present in the merged account. Console-specific achievements will remain on their respective platforms.

How do my game settings and data merge?

Gameplay settings are kept per-platform and will be kept that way when merged. Gameplay settings across consoles will be kept separate from PC Gameplay settings.

The custom game options in each account will be present in the merged account. 

Overwatch credits will be summed after merging accounts. 

Overwatch League tokens across accounts will be summed up after merging. If you don’t merge your accounts, Overwatch League tokens from console accounts will not transfer into Overwatch 2.

Overwatch League tokens purchased on Nintendo Switch will not be merged and will remain on that platform.

Mark your calendars to merge your accounts starting August 16. Combine your accounts and get the freedom to collect and progress in Overwatch 2 from platform to platform. Before you merge, please remember to:

Double-check that the correct console accounts are linked to your account before confirming your account merge.

This is an exciting year for the team, and we look forward to sharing more information with you in the upcoming weeks leading to the Overwatch 2 launch this October 4!